Bioscope.ai Privacy Policy

Last updated: September 26, 2025 

Bioscope.ai, Inc. (“Bioscope,” “we,” “us,” “our”) are committed to protecting the privacy of our website visitors, individuals who purchase our services, and other consumers who we interact with (“consumers,” “you,” “your”). This Privacy Policy provides details about how we collect, use, and disclose personal information, including genetic data, through our websites, web apps, genetic testing services, and other online and offline services (collectively, the “Services”). 

Before you use our Services, please read this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Services. 

I. Personal Information Collection 

Bioscope collects personal information about consumers in the following ways: 

  • Information Provided by Consumers. We collect personal information voluntarily provided to us, when a consumer signs up for our Services, contacts us via our Services, sends us an email, or otherwise interacts with us. We typically collect the following categories of personal information in this manner: 
    • Contact details, such as name, email address, and mailing address.
    • Demographic information, such as state of residence and age/date of birth. 
    • Professional information, such as your employer, business name, and business contact information.
    • Financial information, such as credit or debit card number or bank account information. 
    • Health-related information, such as information related to your medical history and other health records.
    • Audio/electronic recordings, such as recordings of customer service calls.
    • Inferences drawn from any of the information listed above to create a profile about you reflecting your preferences, characteristics, behavior, and attitudes.
  • Genetic Data Collection. For consumers who sign up for our genetic testing services we, or our service providers, will also collect your genetic data, genomic sequencing data, and other data generated from the results of the genetic test (“Genetic Data”). To the extent required by applicable law, we will obtain your written consent prior to conducting the genetic test and obtaining your Genetic Data. 
  • Information Passively Collected from Consumers. We may collect personal information passively through our Services, such as via cookies and other tracking technologies. This information may include: 
    • IP addresses, mobile advertising IDs, and other unique identifiers.
    • Internet or other electronic network activity information, including, but not limited to, computer or mobile phone model, operating system version, mobile network information, and information regarding a consumer’s interaction with our website, application, or advertisement, including materials downloaded from our Services. 
    • Geolocation data, such as device location.
    • Inferences drawn from any of the information listed above to create a profile about you reflecting your preferences, characteristics, behavior, and attitudes. 

These cookies and other tracking technologies have various purposes. Some of them help our Services function properly, while others help us analyze consumers’ use of our Services, market our Services, and provide consumers with information that is most likely to appeal to them.

Depending on your Internet browser, you may be able to change your settings to block and/or erase cookies from your device. You can check your browser instructions to learn more about these functions. Please note that if you block or reject cookies and similar technologies on our Services, functionality of the Services may be limited.

  • Information Provided by Third Parties. Bioscope may also collect the above categories of personal information from our service providers and other third parties who provide us personal information. 

Sample Collection, Use, and Retention. If you sign up for our genetic testing services, we will direct the laboratory we have contracted with, Gene by Gene with an address at 1445 North Loop W Ste 820, Huston, Texas (the “Testing Laboratory”) to collect a sample containing your biological materials (“Sample”) and perform the whole genome sequencing on that Sample. Your Sample will only be disclosed to the Testing Laboratory and its service providers. Bioscope will not access the Sample. The Testing Laboratory will only use the Sample to perform the test as part of the genetic testing services. Unless you have expressly authorized the retention of your Sample for a longer period, your Sample will be destroyed after the genetic testing services have been provided, in accordance with the Testing Laboratory’s sample retention and destruction policy. The Testing Laboratory will disclose the Genetic Data generated from the genetic testing to Bioscope and Bioscope shall use and disclose the Genetic Data as further described in this Privacy Policy. 

II. Purposes for Processing Personal Information

We collect, process, and disclose the personal information, including Genetic Data, we collect about consumers to: 

  • Provide our products and services to you.
  • Communicate with consumers. 
  • Conduct internal business analysis and research.
  • Analyze and improve our products and services and develop new products and services.
  • Ensure our products and services meet our quality standards. 
  • Engage with our service providers. 
  • Comply with our legal and regulatory obligations, and enforce our rights and policies.
  • Administer, monitor, and secure our information technology systems, websites, applications, databases, and devices, including detecting and preventing security incidents and fraudulent activity.
  • Other purposes for which you have provided consent. 

We may also aggregate and/or deidentify personal information, including Genetic Data, and analyze those data for statistical or any other purposes permitted by law. 

III. Disclosure of Personal Information excluding Genetic Data and Personal Health Data

We may disclose personal information, excluding Genetic Data and Personal Health Data, we collect about consumers in the following situations: 

  • To service providers who process personal information on our behalf, including the Testing Laboratory and other service providers who provide data hosting, information technology support, email hosting, marketing and analytics services, and other services for the operation of our business. We impose contractual limitations on our service provider’s use of personal information they collect in conjunction with providing services to us.
  • To third parties as necessary to protect our rights, defend or pursue a legal claim, or investigate or prosecute illegal activities.
  • To government or judicial authorities to comply with a subpoena, court order, governmental inquiry, legal process, legal obligation, or to protect the rights, property, or safety of other users or the public.
  • To a successor entity or purchaser upon a merger, consolidation, or other corporate reorganization in which we participate, a sale of all or a portion of our assets, or pursuant to a financing arrangement. In this situation, we will seek assurances that the successor entity or purchaser will process personal information collected by us in accordance with this notice. 

We may also disclose aggregated and/or deidentified data to any other entities to the extent permitted by law.

IV. Disclosure of Genetic Data and Personal Health Data

We may disclose Genetic Data and Personal Health Data, we collect about consumers in the following situations: 

  • To service providers who process Genetic Data and Personal Health Data on our behalf, including the Testing Laboratory and other service providers who provide data hosting, information technology support, and other services for the operation of our business. We impose contractual limitations on our service providers' use of Genetic Data and Personal Health Data they collect in conjunction with providing services to us.
  • To third parties as necessary to protect our rights, defend or pursue a legal claim, or investigate or prosecute illegal activities.
  • To government or judicial authorities to comply with a subpoena, court order, governmental inquiry, legal process, legal obligation, or to protect the rights, property, or safety of other users or the public.
  • To a successor entity or purchaser upon a merger, consolidation, or other corporate reorganization in which we participate, a sale of all or a portion of our assets, or pursuant to a financing arrangement. In this situation, we will seek assurances that the successor entity or purchaser will process personal information collected by us in accordance with this notice. 

We may also disclose aggregated and/or deidentified data to any other entities to the extent permitted by law, including de-identified Genetic Data to third parties for research conducted in accordance with the U.S. Department of Health and Human Services policy for the protection of human subjects, 45 C.F.R. Part 46.

You may obtain more information about the specific third parties to whom Bioscope discloses Genetic Data by emailing us at privacy@bioscope.ai. 

V. Retention 

We will retain the personal information, including Genetic Data, we collect about consumers for the time needed to provide the Services, to fulfil our legitimate and lawful business purposes, or as is required to comply with applicable laws and regulations

VI. Children’s Privacy 

Our Services are not intended for children under age 13 and are not designed to attract the attention of anyone under age 13. Further, for compliance with the Children’s Online Privacy Protection Act of 1998, we do not knowingly collect personal information of children under age 13. If you are a parent or guardian and believe we have collected personal information about your child in error, please contact us immediately at privacy@bioscope.ai so that we can make reasonable efforts to promptly remove all personal information relating to the child from our systems.

VII. Third-Party Links on our Services 

Our Services may contain links to websites and apps owned by other entities. If you decide to use these links, you will leave our Services. We are not responsible for the privacy practices or the content of such third parties, and we make no representations or endorsements about them. If you decide to leave our Services to access third party links, it will be at your own risk, and you should be aware that this Privacy Notice will no longer govern. You should review the applicable terms and policies, including privacy and data gathering practices, of any other third party when you navigate away from our Services.

VIII. Security 

We implement reasonable security measures to promote the confidentiality, integrity, and availability of personal information, including Genetic Data, in our possession or control. Such measures are designed to protect your personal information from loss, unauthorized access, disclosure, alteration, or destruction. However, while the security of your personal information is of the utmost importance to us, we cannot fully guarantee the security of any information you choose to disclose online. Any information you choose to disclose to us is done at your own risk.

IX. Additional Disclosures
  • Disclosure About Direct Marketing for California Residents. California Civil Code § 1798.83 permits California residents to annually request certain information regarding our disclosure of personal information to other entities for their direct marketing purposes in the preceding calendar year. To make such a request, please send an email to privacy@bioscope.ai with the subject “Shine the Light Request.”
  • Disclosure for Nevada Residents. We may sell “Covered Information” as defined under Nevada law, but we generally do not disclose or share “Personal Information” as defined under Nevada law for commercial purposes. Under Nevada law, you have the right to direct us to not sell your Covered Information to third parties, as defined under Nevada law. To exercise this right, if applicable, you or your authorized representative may contact us at privacy@bioscope.ai. 
X. Complaints

If you believe we have processed your Genetic Data in violation of applicable law, you may submit a complaint to the Attorney General of your state of residence. 

XI. Changes to this Privacy Policy 

We may update this Privacy Policy from time to time. When we do so, we will post the updated version of our Privacy Policy here.

XII. Contact Us 

If you have any questions regarding this Privacy Policy or our Services generally, please contact us at privacy@bioscope.ai.

Effective Date: September 26, 2025